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Find the answers to the questions on Domain Refund Policy, Domain Life Cycle and the Domain Transfer in the articles below.
A domain transfer is the process of switching your domain name from one Registrar to another. Transferring a domain name may be done by contacting our Support Team.
Note: There are various cases where a domain name may not be transferable to another Registrar. This could happen in the following circumstances:
If the domain name you are trying to transfer was registered less than 60 days ago, the request will get rejected by the registry itself.
A domain name can not be transferred to another registrar within 60 days of a previous transfer. Example: A domain name can not be transferred from Registrar B to Registrar C, if it has been transferred to Registrar B from Registrar A within the last 60 days.
If Theft Protection/Lock/Suspension has been applied on your domain name at the Current Registrar, then a transfer for that domain name to another Registrar will not be allowed. You will first have to disable Theft Protection/Lock/Suspension for the domain name and then proceed with a transfer.
If you have enabled Privacy Protection for your domain name, then you need to disable it, before trying to transfer it.
If the domain name is in the Redemption Grace Period or in the Pending Deletion Period it can not be transferred. You can learn more about these periods here.